At the website associated with our iPhone battery replacement service, known as replace-iphone-battery (‘the Company’ or ‘we’), your privacy is of utmost importance. Our Privacy Policy provides a comprehensive account of how we handle personal data, ensuring adherence to various privacy laws and regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is designed to cover all aspects of our website, applications, services, and products. Please be aware that this Privacy Policy does not apply to any third-party platforms, applications, products, or services that you may encounter when navigating from our platform; each of these will have its own privacy policy.
Our Privacy Policy details how we manage your personal data during various interactions with our services:
- When you engage with our applications and services as a registered user, we gather necessary information to facilitate your experience.
- Visiting our websites linked to this Privacy Statement means that certain data about your visit will be collected and processed.
- We communicate with users through newsletters, emails, calls, or SMS/texts, and the associated data are handled according to this policy.
The types of personal data we collect include but are not limited to:
- Account details necessary for user authentication and management.
- Payment information required for processing transactions.
- Financial records that may be needed for billing or service access.
- Purchase history to assist with customer support and service improvement.
- Mobile device identifiers to provide personalized services and enhance security.
- Location data, when relevant, to offer location-based services.
- Feedback from users to help us improve our products and services.
- Social media information if you interact with us on these platforms.
- Product and service usage data to optimize performance and user experience.
This personal data is collected through a variety of means, including direct user input, interactions with our platform, and automated technologies like cookies and tracking tools. Third parties may also provide us with data, always in accordance with their own privacy practices.
We use cookies for various purposes, enhancing your user experience and enabling us to gather analytics data. Our cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a specific role in our website’s functionality. Users have the option to manage their cookie preferences through our dedicated Cookie Manager.
Regarding the retention of personal data, we adhere to legal requirements and the purposes for which the data was collected. Once the data is no longer required, it is either deleted or anonymized in a secure manner.
To ensure your personal data remains confidential, we have implemented robust organizational safeguards and security measures. This includes using encrypted communication channels and partnering with reputable third parties who handle data securely.
We recognize the importance of protecting children’s privacy. Our services are not directed towards individuals under the age of 18, and we do not knowingly collect personal data from children in this age group.
As a user, you have certain rights under the relevant privacy laws that govern your personal data. Depending on where you are located, these rights may include access to your data, rectification of incorrect information, erasure or deletion of your data, restriction of processing, data portability, the right to object to certain types of processing, non-discrimination for exercising your privacy rights, and the ability to file appeals or complaints with a supervisory authority. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through an update on our website.
For any inquiries, to unsubscribe from our communications, or if you have questions regarding your personal data, please contact our privacy team via email at [email protected] or by sending a written request to the address provided on our website.